Globally, organisations still grapple with providing the assets, tools, and bespoke solutions employees require to succeed in today’s flexible workplaces.
Workforce tools are software applications that help you plan, manage, and optimise your human capital. They enable you to align your workforce strategy with your business goals, identify skill gaps and talent needs, create and execute hiring plans, monitor and measure performance, and anticipate and respond to changes in the market.
Country head at HP Nigeria, Emmanuel Asika said, “This is quite surprising, considering that it is been a while since the widespread adoption of hybrid models. HP’s engagements with Chief Innovation Officers (CIOs) and Information Technology (IT) teams have revealed the complexities associated with the installation and administration of IT infrastructure.
“This complication has necessitated the call for ‘Workforce Solutions’ offerings including Device as a Service (DaaS), Software as a Service (SaaS), and Customer Support into an integrated, flexible plan the end-user can subscribe to. Many of the challenges of hybrid work can be eased with such flexible offerings by allowing economies of scale, and restructuring operations to deepen employee experiences. This signifies a remarkable prospect for the tech industry – and one of the decade’s most significant business challenges, when combined.”
Workforce Experience Takes The Lead
In Nigeria today, businesses are now entrenching sustainable ‘Employee Experience’ (EX) strategies by deepening diversity, culture re-evaluation, and inclusive reward mechanisms that drive ‘Customer Experience’ (CX). That’s the differentiator in a contemporary market.
Shedding IT And Procurement Teams’ Workload
Now, to be candid, while Workforce Solutions is a blend of vital services for simplicity and suitability, this model isn’t a one size fits all remedy. Workforce Solutions must be flexible, considering that organisations are at different phases of development and digi-tech evolution. A significant advantage is scalability (either up or down), sanctioning businesses to change devices and software whilst reacting to modifications in growth and approach.
Without doubt, IT units of firms stand to gain from an integrated partnership framework which processes all telemetry and data across their device networking systems. Consequently, the CIO’s schedule is positively impacted with this unified structure that aids IT teams’ concentration on higher impact initiatives, such as enabling centralisation of routine monitoring and maintenance. For instance, HP TechPulse, is a cloud-based arrangement that aggregates functional data from devices and applications, using predictive analytics and automation for practical resolution of device issues.
As such, the Workforce Solutions model provides clients clarity and serenity by pruning down organisation running costs.
Advancing Sustainability Through Lifecycle Management
Workforce Solutions presents an auspicious opportunity for institutions looking to reduce their environmental impact by preserving device lifespan, improving resource optimisation, and offering all-inclusive collection and recycling programs.
Presently, HP Partners Nigeria, an arm of HP’s business, offers a wide range of products and services – from hardware and software solutions to consulting and support services to help businesses and individuals stay productive and efficient. Additionally, many HP partners in Nigeria have service centers where you can bring your equipment for repairs or maintenance, rather than throwing them away.
Similarly, HP consummated an agreement with BBVA, a Spanish multinational financial service provider, to supply over 5,000 devices at its headquarters. The partnership comprises support, configuration, delivery, maintenance, and replacement services. Thus, enabling the beneficiary to cut fleet energy consumption by 32 per cent, adopt more circular practices, and optimize productivity.
To make the needed paradigm shift from an office-centric model to a hybrid-by-design approach, it is fundamental to note that investing in a sustainable and inspiring office environment is a given. Thereafter, Workforce Solutions models can ease this transition by synchronizing all devices and systems that staff need to operate efficiently.
In today’s landscape, it’s hard to come across an organisation that does not experience positive outcomes from embracing Workforce Solutions. With this model, CIOs and IT units can prioritise their core objectives and structure their schedule, while partners can acquire the needed tools and data for building better and more lasting customer relationships. The same way, employees get better equipment that works seamlessly, enhancing productivity with sustainable engagement.
