The Federal Airports Authority of Nigeria (FAAN) has apologised over a traveler’s “near-death experience” on faulty escalators at the Murtala Muhammed international airport in Lagos.
Acting general manager, Corporate Affairs, FAAN, Faithful Hope-Ivbaze, said this in a statement on Monday.
“Accordingly, we have also reached out to actively participate in the care for the injured,” the statement reads.
“FAAN is reviewing the operating procedure for the equipment to ensure that such sudden mechanical faults do not occur again.”
On Sunday, a traveler, identified as Elvi, threatened to sue FAAN
after her family and some travelers sustained injuries while using escalators at the airport on September 3, 2022.
Life-Threatening Experience with Escalators at Murtala Mohammed International Airport Lagos.
She also accused immigration officers as well as some other staff members at the airport of looking away while the travelers needed help, adding that it took over 40 minutes for first aid treatment to arrive.
“I wonder who certified and approved the safety/use of these escalators. We were told that they were serviced a few days before. I am definitely going to sue. The state of those escalators is totally unacceptable,” she had said.
