The Securities and Exchange Commission (SEC) has emphasised that technology remains central to strengthening investor confidence and transforming Nigeria’s capital market.
Director-General of the Commission, Dr. Emomotimi Agama, stated this in a message marking the 2025 Customer Service Week, noting that digital innovation is now a core part of SEC’s strategy to enhance transparency, efficiency, and accessibility.
Agama said the commission’s ongoing digital transformation—covering online service portals, process automation, and stakeholder engagement platforms—was aimed at simplifying regulatory interactions and improving user experience.
“Technology is only an enabler; the heart of excellent service is the human connection — the ability to listen, understand, and provide solutions that make every stakeholder feel valued,” he said.
He added that SEC would continue investing in digital infrastructure, staff capacity development, and service tools that empower its officers to deliver superior experiences to investors.
Describing customer-service personnel as the “heroes” of the capital market, Agama said their work plays a critical role in shaping investors’ perception and sustaining market confidence.
He reaffirmed SEC’s vision of building a deep, vibrant, and technology-driven capital market anchored on trust and service excellence.
